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OA embarrassing CIO how to create online approval of effectiveness?
【Abstract】
we know, OA's is one of the main characteristics and functions of the workflow, ie, document flow, there are two parts, one online approval: the approval of the internal electronic, such as job referrals , work reports, work assignments, the work of liaison between departments,[link widoczny dla zalogowanych], business applications, purchase requisitions, reimbursement, leave and other daily work processes, can be processed and approved through the online ... ...
business users, whether domestic or party and government users, OA popular office software application rates as high as 56% or more, OA implementation success rate close to 70%. But for most users in terms of units of CIO, but feeling a lot, and even some frustration.

OA awkward reality

companies have been cited CIO advocated OA system construction, as the leaders allow embarrassing is that leaders do not seem to understand his mostly utterly useless, going through the motions, leading several times a year is useless, even a used tasteless, but wasteful to discard the , to save trouble, surge in number of after-sales service.

developers are so, the user is confused CIO unit, how do?

we know, OA's is one of the main characteristics and functions of the workflow, ie, document flow, there are two parts, one online approval: the approval of the internal electronic, such as job referrals, work reports, work assignments, inter-departmental working liaison, travel applications, purchase requisitions, reimbursement, leave and other daily work processes, are available through online process and approval; Second, online document processing: towards closing message processing and posting treatment of the electronic to close the communication message processing means can be registered, to be run, batch run, circulated, contractors, and other links to do online transfer for, issued a document processing system that can send the draft document, nuclear draft, will be issued, issue, number , registration, printing and other links for online processing. office automation

However, these are idle most of the main features, few application flow, and even veterans abandoned by employees, companies still prefer to use paper to do up and down the text, telephone referrals, the main function of OA allows users to change business became This is also the absolute majority of the user units in the application of OA in the promotion of a common problem, allows users to information technology unit into a predicament. Many units or even system is superior, safe, reliable, highly integrated system for intermediate to advanced OA was discarded.

A City, an electronics company in promoting the application of CIO OA Chen Gong, also fall into this predicament, I do not know how to smooth things over. In the early demand for the enterprises themselves, Chen has done a lot of research work analyzes almost ministries room, shop all day process, forms are collected, summarized, and then the implementation of Chen's idea is to want to work all the paper forms all made online workflow for staff working language of the Internet Society, in particular to do online approval, so that the leaders anywhere remotely approval, decision-making. This works as long as the Chen, OA is the application even if successful, can be considered worthy of leadership, after all, OA is bought nearly 60 million spent, the more upscale.

After a month of training, enterprise system is finally on the line OA, Chen workers feel as if entering a new era of business, very happy, self-assured. What, then, News, issued a notice issued, text messages and receive incoming mail, storage of records only, the application of staff does not actively warm as expected, but complained that and other daily reporting business, employees still used the paper manual application. Chen works specifically with the administrative department, financial department to negotiate, an electronic reporting system provides a unified, non-compliance, forced to return.

did not expect, however, this provision sparked some older companies have strongly resisted by powerful older employees, or even simply to Ministry also dilemma, actually difficult to start with the end of checkout. OA boss is not so slowly on the confidence of a skeptical.

Three months later, the boss actually requires that all documents printed by the Secretary of the paper he Piyue evacuation, staff may, in accordance, as appropriate, approval workflow using the Internet, you can use,[link widoczny dla zalogowanych], but also not. Enterprise OA system had become a

So this enterprise was dubbed:

是 ah, OA workflow approval if they are abandoned, an OA, and QQ, MSN, EXCEL any different?

online approval how to become lonely

CIO can not help asking, why OA often with high success rates, inefficient and even with the rate of Can help leaders easily, This is the most CIO confused.

stupid thought:

First, the process is unreasonable, OA system, details of the design simple and not very scientific. Many OA system too cumbersome process design, staff usually need only 5-8 minutes by hand to complete things, it is possible the operation of the system software and operation, but 30 minutes or even longer. Coupled with the organizational structure of the enterprise itself is not reasonable, OA online workflow to promote itself as a challenge to the traditional manual transmission, hand the tedious way of instruction, if the need itself is relatively new to the IT manager through the complex organizational structure, system program, to enter into various business types in the approval, the results are either difficult to use, or do not have access.

Second, the electronic file, e-mediator still concerns such as online virtual exhibits, online workflow approval mode restricting the wide application. Paper a thousand years of history, up to 20 years before electronic media, Internet users, the user unit is still convinced that Our government departments, enterprises and online office approval system has been opened for years, but most will remain online office or even in the beginning of the seizure physical evidence, credibility and legal, Documents Examination and Approval application, the application who will not feel at ease, only hand-written or printed paper that the credentials list, especially corporate finance, procurement departments and other core sectors. Because of reimbursement, with the credentials to do such accounts, invoices physical, electronic audit online processing, as difficult as traditional reimbursement process for approval by eleven in the relevant transfer, so that by no basis for approval were not difficult to validation, and not love application.

Third, security and legal issues are still outstanding, has become popularized online approval restricting the bottleneck. This has been a headache CIO. First of all, online approval is the main supporting tool for electronic signatures, electronic seals, this will ensure that the two leaders signed the invitation letter (contract) contract is effective. However, in e-commerce in China is seriously lagging behind in terms of legislation, the current management of the Internet is only introduced some restrictive administrative regulations, and for how to promote electronic transactions, the use of electronic signatures and electronic contract payment has not improved the development of relevant laws, related electronic Accountability act, the law is difficult to confirm that restricted the development of e-commerce as well as online approval. Secondly, the electronic document transmission security under increasing challenge. Spread in the network environment and storage vulnerable to hackers, virus attacks, resulting in compromised document, the information stolen, deletion and other serious consequences. Although there are already some on Office documents on the CIO of the user units and whether the electronic document encryption to ensure absolute security, unit or department on how electronic documents exchanged between the Internet and mutual trust, how to determine the effectiveness of such issues still feel worried, it hinders the promotion of electronic document processing,[link widoczny dla zalogowanych], popular.
online approval how to be more effective and practical?

this connection, in addition to software developers to enhance their own technology, streamlining processes, what other measures can effectively enhance and improve the current online approval, promote the office automation? This is of great concern to the majority of CIO.

first to take encountered a problem: in the manual process, the purchasing department needs to supply quotations from the original application form attached, after spending the Finance Manager in charge of vice president, manager approval, but is unable to deliver e-paper workflow quote a, purchasing just ordinary people declare operators, not easily change the existing processes, and department managers,[link widoczny dla zalogowanych], deputy director of the paper did not see evidence not in the online approval, on a business trip more difficult to be decided by the boss. If you return to the traditional old, OA so-called What to do?

made the enterprise CIO to simultaneously scan the invoices and quotations online approval after the program, but was rejected. After consultation with the manager, decided to offer content simply to fill in the electronic work flow, and all paper quotations, all original documents remain in the purchasing department, regular audits by the audit department to ensure the legitimacy of transactions,[link widoczny dla zalogowanych], so all the problems basically solved, especially for some clearly the responsibility of the future, so that people can solve the approval of Two schemes exist to the future lay the foundation for all electronic.

The second is the implementation of parallel approved, the implementation of other departments some common items included in the Centre set up online approval (department). Centre for more than two departments involved in the implementation of the joint approval of the project will do, the implementation of the trial, mixed, exploration, acceptance, time, some of the staff department of a headache,

group of large enterprises and even line administrative examination and approval center may be based on the Group's approval, the approval criteria, approval procedures, approval time and subject to approval of the receiving part, approval and authorization of the outcome document delivery process, responsible departments, and all other persons responsible for the operation of the Internet and electronic publicity, the

, of course, for them to examination and approval center to play a full and efficient approval of management to improve enterprise must be fully approved center. Or develop into a permanent working body corporate, or develop into a new business functions of administrative licensing agency. Enterprise CIO the power to raise more, the best vice president by the company technical officers above the rank of part-time.

In fact, the The security system should be able to provide the authentication mechanism and strict access control system, key data encryption, detailed log information and other security measures, as well as locking the user to set aside the CA certificate interface standard security features, but also should further enhance the maximum protection and approval of business running smoothly.

Secondly, the use of handwriting technology,[link widoczny dla zalogowanych], a personalized security system. Many OA changes in the document flow process is carried out with the keyboard, which brought a lot of trouble, such as comments of the location, the time has such comments are likely to be false, and the WORD document with annotations is relatively trouble. If the use of tablet technology, document modifications to avoid these problems. On the one hand, directly on electronic documents handwritten annotation on the line with normal people Quanyue, issuing process and even drafting the habit, more commonly used pen and paper, and not very familiar with IT business management in the use of old habits; on the other hand the person's handwriting is not the same, if someone is false if the document issuing process business leaders, through the signature verification will be very easy to Therefore, CIO also promote this method.

Fourth unit leaders should set an example application of OA of the process, encouraging online approval

to promote the implementation of online office for approval, heavy workload and involve many issues, not only technical, financial problems, but also coordination between the departments, and the interface between, but the main ideas leading to increase work efficiency, the interests of the game change and other issues, which requires business leaders to set an example personally, get rid of doubt thinking, sectionalism, the interests of thought, dare to and innovative efforts to implement electronic approval, promote the office automation.

with online approval for the construction of the road on behalf of the OA long way to go, still faces many challenges. But as long as the correct analysis, suitable for the situation, improve the technology, a positive response, OA will be a higher level, prosperous and orderly, and comprehensive and effective rapid response capability to improve the enterprise market. (Source: Bit Network Wu Yongyi)